ZOHO Mail - Outlook PST Migration for Single User:

Migration Tool Download Links

ZohoExchangeMigrationInstaller-64bit

ZohoExchangeMigrationInstaller-32Bit

Steps to Migrate PST Files for a Single User:

1. Launch the Wizard using the desktop shortcut or execute the file 'ZohoMigrationWizard.exe' from \Zoho\Zoho Exchange Migration\bin folder, under the installation path.
2. In the Zoho Exchange Migration Wizard window, Click Next to proceed.
   
3. Enter your Zoho Mail credentials. The entered email account should be a part of your organisation first. 
4. In the 'Migration For' dropdown, 'Self' will be selected by default if you're not an admin. Otherwise, select Self.
   
5. In the Migration Options, select 'PST Migration' and click Next.
   
6. Create a migration folder in your system and add all your PST files that need to be migrated. 
7. In the User PST Details screen, click on 'Browse' and select the folder where you've stored the PST files.
   
8. The list of PST files stored for this user get listed on the screen. The PST files with which a problem was encountered during scanning will be indicated in red.
9. If you want to leave out certain folders in the migration process, expand the folder list and deselect the respective checkboxes. Click Next.
   
10. The Error Info dialog box pops up, indicating the PST files that could not be migrated.
    
11. If the password protected PST files have encountered an error, try removing the passwords and click 'Retry' to go back to Step 10.
12. In the Migration Data Options screen, select the data that you want to migrate to the Zoho account. By default, all the parameters are selected. 
13. You can also edit your preferences directly in the Edit Options menu.
14. If you want to migrate mails that fall in a specific period, select 'Mails Between' and enter the 'From' and 'To' dates. Click on 'Apply Changes for Selected Users'.
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15. Make sure you have selected the right preferences for your accounts. You can't edit or access the previous screens once you've started the migration.
16. Click 'Start Migration' to begin the migration process.
17. Make sure you're connected to the internet throughout the entire duration of the migration.
18. The status column provides the details for the account being migrated.
    
19. You can click on the email address under the 'Account Name' column to view the detailed progress for that user.
    
20. The migration speed depends on the network speed, size of data to be migrated and other such factors. You will be prompted after the migration process is completed. In case you encounter any  connectivity issues, you may choose to check your internet connection, and click on 'Retry Failures'.

If your system crashes or some other such error occurs the migration will be paused. The next time you login, you will be prompted that the previous migration is not complete. You can resume your paused migration if you want to.

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​​Migration Reports

Reports can be viewed for those accounts that have been migrated. They can be accessed by clicking on the 'View Reports' button after the login screen. Click here for more details on viewing migration reports.